Message us via WhatsApp on 07441 444125 for support with parenting and family life worries
How we help you
When you contact us, we give you the space to share your story, helping you to explore your situation and identify the way forward. This means that we let you, direct the conversation to wherever you want to go. We will take what you say seriously, and not minimise it. We may ask you some questions to help us fully understand your situation and explore your feelings, and help you chat through options or consider specific organisations, which may be able to help you.
We do our best to provide you with as much helpful information and support and encouragement as we can, and then we hope that that puts you, as the expert on your own life, in a good position to make whatever choices are best for you. Core to our values is to ensure that you will be listened to with empathy, care and respect. https://www.familylives.org.uk/
About our family support workers
Family Lives has provided family support for over 40 years. Our live chat workers include our experienced professional family support workers and our dedicated volunteers. All volunteers undertake a 30-hour training programme to ensure they are equipped to become skilled and effective support workers enabling them to provide information, advice, guidance and support on any aspect of parenting and family life.
Our staff and volunteers use a guided process to enable the parent or family member to explore the reasons for their own or their child’s difficulties and consider further actions they could take to improve their situation. All family support workers are supported through ongoing professional development and supervision and we hold the Investing in Volunteers quality standard for good practice in volunteer management.
Lewisham Parent Champion
Our Parent Champion service
Parent Champions are ordinary parents who have experience of local services such as schools, youth offending or social care. They can help by:
- Providing the support you need to enable you to understand how youth offending, social care and schools work
- Helping you to keep your child safe and assist you to find activities for your children
If you have a child aged between 10 and 24, get in touch with us to find out more. A Parent Champion will contact you and offer you up to 3 sessions to talk through the information and support that you need.
Get in touch
If you are a professional and know a family who would benefit from this programme or are a parent who’d like to know more, get in touch by emailing Vanessa or call 07971 253163. Find us on Facebook too for news and updates.